Refunds: If you are not satisfied within your first 30 days we are happy to provide you with a full refund. SSL certificates and domain name registration fees are non-refundable.
Cancellations:
Payments: You may pay with Visa or MasterCard, through Paypal, or via check. Your account will be set up and your welcome email with your login information will be sent upon receipt of payment.
Late Payments:All accounts are billed according to the date on which they were first activated. All payments are due within 10 days of receipt of invoice. Accounts that are past due may be disabled on an individual basis solely at our discretion.
Paypal Subscription Cancellations:If you subscribed to hosting and chose to pay via Paypal subscription and if your subscription is cancelled, your hosting account may be suspended until the subscription is re-created or you make other arrangements for payment (ie send a check or send money direct with PayPal). If your monthly PayPal subscription is cancelled and re-created several times, you will be asked to pay with a different payment method.
You may not host content of the following nature:
Downloads: You may host software downloads only if you are the writer and copyright holder or have written permission from the owner to host them. Audio and video files may be hosted for regular download as long as they do not violate copyright laws.
If you think your site may violate these Terms Of Service, please ask before signing up for an account so that we may determine if we can host your site. Myvirtualnet reserves the right to determine what is and is not an acceptable website according to this acceptable use policy. We don't allow any conduct that violates regulations, or normally accepted practices within the Internet community, whether or not expressly mentioned in this Terms of Service.
CGI Scripts: Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish that are not banned, however we reserve the right to disable any CGI script that effects normal server operation without prior warning.
Banned Scripts:The following scripts are banned from use on the servers and may not be uploaded or run. Reasons for banning them include adverse effects on server load, invitations to hackers/spammers/criminal activity, etc.
Background Running Programs: Background daemons in general are prohibited.
Spam: Myvirtualnet's servers may not be the source, intermediary, or destination address involved in the transmission of spam, flames, phishing, fraud, or mail bombs. Your domain may not be referenced as originator, intermediary, or reply-to address in any of the above. SPAM /illegal content advertising sites on other servers which in turn contain links to a domain on the servers is prohibited. Spam is any mass unsolicited message in the mediums of newsgroups and/or email. If you are found to have spammed, then your domain will immediately, without warning, be disabled. We reserve the right to refuse or cancel service to known spammers. Lastly, we reserve the right to determine what violates this policy. Any violation will result in immediate deactivation of services without refund.
Server Abuse: Any attempts to undermine or cause harm to a server is strictly prohibited.
Accounts Reinstatement: Accounts and domains deleted due to violation of this acceptable use policy cannot be reinstated.
Refusal of Service: We reserve the right to refuse, cancel, or suspend service at our sole discretion.
The acceptable use policy is actively and strictly enforced. Offending content or users are suspended from the network, usually as soon as they are discovered.
Backup: Myvirtualnet is not responsible for backups for any customer data. Subscriber acknowledges that they will backup their own data from the backup utility provided from their control panel. We do perform backups, but they are performed as a courtesy and we are not responsible for damages due to loss of data.
Subscriber acknowledges that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of the company and that damages resulting from any interruption of service are difficult to ascertain. Therefore, subscriber agrees that the company shall not be liable for any damages arising from such causes beyond the direct and exclusive control of the company. Subscriber further acknowledges that the company's liability for its own negligence may not in any event exceed an amount equivalent to charges payable by subscriber for services during the period damages occurred. In no event shall the company be liable for any special or consequential damages, loss or injury.
Indemnification:Customer agrees that it shall defend, indemnify, save and hold Myvirtualnet and its associates harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Myvirtualnet, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it's agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Myvirtualnet against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Myvirtualnet's services; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party and (3) copyright infringement.
Limitation of Liability: Myvirtualnet shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Myvirtualnet servers going off-line or being unavailable for any reason whatsoever. Furthermore, Myvirtualnet shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Myvirtualnet's servers. All damages shall be limited to the immediate termination of service.
Myvirtualnet cannot be held liable for system downtime, crashes, or data loss. We cannot be held liable for any predicted estimate of profits in which a client would have gained if their site was functioning. Certain services provided by Myvirtualnet are resold. Thus, certain equipment, routing, software, and programming used by Myvirtualnet are not directly owned or written by Myvirtualnet. Moreover, Myvirtualnet holds no responsibility for the clients' use of their accounts.
Myvirtualnet retains the right to change any or all of the above policies and disclaimer without notification.